Top visitor management solution in customer satisfaction won by ALICE Receptionist, according to SoftwareReview, a leading authority on enterprise software insights.

LAS VEGAS, Jan. 28, 2025 – ALICE Receptionist’s advanced virtual front desk and visitor management kiosks revolutionize visitor interactions in government buildings and community facilities. These kiosks seamlessly address visitor needs in understaffed or unstaffed lobbies, helping organizations save time and reduce costs.

Why ALICE Receptionist Outperforms in Visitor Management

Notably, ALICE Receptionist earned a remarkable +93 Net Emotional Footprint for Customer Satisfaction. This performance reflects user feedback on 27 critical elements of provider relationships. This includes strategy, service experience, product experience, conflict resolution, and contract management. Users rated the ALICE Receptionist team with a perfect 100% for effectiveness, knowledge, friendliness, and care. Ultimately, this award highlights ALICE Receptionist’s dedication to client satisfaction.

We are thrilled to receive this recognition from SoftwareReview,” said CEO Mike Yoder. “Our goal is to enhance visitor experiences and optimize operations. This award reflects our team’s commitment to exceeding expectations.”

The published Emotional Footprint Awards and Diamond infographic are drawn directly from validated user reviews and insights.

With over a decade of experience, ALICE Receptionist has proven to be a trusted partner in providing consistent visitor management and front desk experiences. City and county governments, court systems, and emergency management services use our solution.

About ALICE Receptionist

ALICE Receptionist provides an all-encompassing front desk and visitor management platform for organizational lobbies. Through its virtual front desk and visitor management software, ALICE Receptionist elevates visitor experiences, enhances security, saves time, and boosts satisfaction for organizations worldwide.

To learn more about ALICE Receptionist, visit www.alicereceptionist.com

Contact

Mike Yoder | CEO 702-284-7312 [email protected]

About SoftwareReviews

SoftwareReviews is the enterprise software market’s most comprehensive source of buyer data and insights. By gathering customer experience data from IT and business professionals, the SoftwareReviews methodology offers detailed, credible insights into the complexities of selecting and purchasing enterprise software.

To learn more about SoftwareReviews and its software provider review surveys, visit SoftwareReviews.com

ALICE Receptionist launches three products that automate front desk and visitor management, saving time and boosting productivity.

ALICE Receptionist Front Desk

Create a professional first impression with fast, high-quality services, even without on-site staff. Through proactive greetings, direct communication with staff, and self-help information services, the ALICE Receptionist Front Desk ensures a seamless visitor experience.

ALICE Receptionist Front Desk streamlines visitor communications, enhances satisfaction, saves time, boosts security, and reduces operational costs. With this solution, your on-site staff can stay safely behind secured doors, or remote team members can efficiently manage interactions, providing the ultimate balance of convenience and security.

ALICE Receptionist Visitor Management

Improve visitor satisfaction, workplace security, and analytics using fast and efficient check-in software. This solution ensures compliance and enhanced security with self-serve check-in, document signatures, screenings, and questionnaires. Your team is notified of visitor activity and security events while collecting more reliable visitor analytics.

ALICE Receptionist Visitor Management effortlessly manages visitor check-ins, screening, and document review while keeping your team informed. Consistent procedures reduce risks, assure compliance, and improve visitor data, providing your team peace of mind. 

ALICE Receptionist Visitor Management + Front Desk

Operate at peak efficiency with ALICE Receptionist Visitor Management + Front Desk. This complete solution provides full lobby coverage with personalized greetings, direct communication to staff through audio, video, or  Microsoft Teams calls, and compliant check-in processes. Maximize visitor satisfaction while keeping your team secured and informed of visitor activity and analytics. 

ALICE Receptionist Visitor Management + Front Desk delivers the highest level of value, efficiency,  visitor satisfaction, security, and savings, providing your visitors with the best experience while allowing your team to excel. 

Schedule a personalized demo today to see how ALICE Receptionist can streamline and secure your lobby.