ALICE Receptionist Microsoft Teams Simplifies Administration

ALICE Receptionist Microsoft Teams integration directly connects front desk calls to an employee’s Microsoft Teams clients and mobile app. This integration eliminates the need to install, maintain, and train staff on third-party video softphones, maximizing your productivity.

As with any other call from ALICE Receptionist, visitors select the employee, department, or service they wish to connect with. Once selected, ALICE Receptionist rings the employee’s Microsoft Teams client, simplifying the call process and adding certain Microsoft Teams features. For example, employees can replace or blur their background for a more professional image when working from home.

ALICE Receptionist Microsoft Teams integration for calls and notifications reduces your administrative footprint and employee training needs. When paired with other integrations, such as Office 365 for appointments and Active Directory syncing, your team can focus on the work that matters.

In 2024, customers reported 97% satisfaction with how ALICE Receptionist enables productivity and saves time. Microsoft Teams integration is another step in helping innovate lobbies through automation, quickly connecting visitors with their problem solvers.

 Front Desk solution features like these won ALICE Receptionist a Gold Medal in the Visitor Management category, with a 95% satisfaction rate in its unique features.

Schedule a personalized demo today to see how ALICE Receptionist can streamline and secure your lobby.