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ALICE Receptionist
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Top visitor management solution in customer satisfaction won by ALICE Receptionist, according to SoftwareReview, a leading authority on enterprise software insights.
LAS VEGAS, Jan. 28, 2025 – ALICE Receptionist’s advanced virtual front desk and visitor management kiosks revolutionize visitor interactions in government buildings and community facilities. These kiosks seamlessly address visitor needs in understaffed or unstaffed lobbies, helping organizations save time and reduce costs.
Why ALICE Receptionist Outperforms in Visitor Management
Notably, ALICE Receptionist earned a remarkable +93 Net Emotional Footprint for Customer Satisfaction. This performance reflects user feedback on 27 critical elements of provider relationships. This includes strategy, service experience, product experience, conflict resolution, and contract management. Users rated the ALICE Receptionist team with a perfect 100% for effectiveness, knowledge, friendliness, and care. Ultimately, this award highlights ALICE Receptionist’s dedication to client satisfaction.
We are thrilled to receive this recognition from SoftwareReview,” said CEO Mike Yoder. “Our goal is to enhance visitor experiences and optimize operations. This award reflects our team’s commitment to exceeding expectations.”
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The published Emotional Footprint Awards and Diamond infographic are drawn directly from validated user reviews and insights.
With over a decade of experience, ALICE Receptionist has proven to be a trusted partner in providing consistent visitor management and front desk experiences. City and county governments, court systems, and emergency management services use our solution.
About ALICE Receptionist
ALICE Receptionist provides an all-encompassing front desk and visitor management platform for organizational lobbies. Through its virtual front desk and visitor management software, ALICE Receptionist elevates visitor experiences, enhances security, saves time, and boosts satisfaction for organizations worldwide.
To learn more about ALICE Receptionist, visit www.alicereceptionist.com
Contact
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Mike Yoder | CEO |
About SoftwareReviews
SoftwareReviews is the enterprise software market’s most comprehensive source of buyer data and insights. By gathering customer experience data from IT and business professionals, the SoftwareReviews methodology offers detailed, credible insights into the complexities of selecting and purchasing enterprise software.
To learn more about SoftwareReviews and its software provider review surveys, visit SoftwareReviews.com