Visitor management systems for manufacturing facilities automate processes to enhance operations and reduce risk. In a rapidly evolving industry, automation lets teams focus on producing world-class products. These systems reliably process and inform visitors while ensuring compliance with facility policies and safety standards.
An effective visitor management system (VMS) is user-friendly and cost-effective. It can automate the check-in experience, eliminate paper records, manage badges, and standardize screenings and document reviews. Some systems work best alongside your existing receptionist staff, while others can provide additional services, fully automating your lobby experience.
There are two types of VMS: simple tablet-based systems and fully automated kiosk-based solutions.
Simple tablet-based systems typically use inexpensive consumer-grade devices, which makes them accessible entry-level systems for small businesses. These devices provide consistent visitor check-in processes with integrated forms, compliance documentation, and security screenings, freeing receptionist staff to focus on properly greeting and providing guidance.
In addition to the above benefits, fully automated kiosk-based visitor management systems resolve key lobby challenges. They’re installed on large-scale enterprise kiosk hardware but have the most value and cost-saving potential.
A fully automated VMS utilizes AI-generated virtual receptionists customized to your team’s messaging. They proactively greet visitors, making each feel welcome. They also provide clear and consistent information on your most up-to-date policies and procedures, reducing risks and offering guests friendly and accurate guidance.
When questions arise, the virtual receptionist can quickly connect visitors to staff using a face-to-face video call. An employee accepts the call from a secure location on-site or remote, including from different offices. Connected facilities allow for front desk staff consolidation and consistent visitor practices across all locations.
Both types of VMS reduce the burden on your team with consistent, automated visitor check-in. However, fully automated solutions solve common lobby staffing challenges, including understaffed locations, inconsistent messaging, and reducing or eliminating costs associated with front desk training and scheduling.
Simple visitor check-in systems are great for eliminating the cost of printing paper and freeing up your receptionist staff to focus on incoming clients. In contrast, fully automated kiosk-based solutions provide the most value and significantly reduce front desk staffing needs with a high-quality and consistent visitor experience.
Visitor management systems for manufacturing facilities automate and enhance operations, letting organizations focus on building world-class products for their clients.
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