Features

What makes ALICE Receptionist the most comprehensive visitor management solution available?

ALICE covers all the key aspects of visitor and lobby management that companies are looking for.

Visitor Management Software For Every Business

ALICE Receptionist specializes in transforming your current office lobby management and visitor registration system with an easy to operate, virtual visitor receptionist.

Improve Your Lobby Management
How you manage visitors and the sign-in system for your office is an important decision, especially when you have hundreds of clients and customers coming through your doors. First impressions can make a huge difference in how a customer views or interacts with your business. It is crucial to ensure that information is communicated without delay providing a seamless initial interaction.

That’s where ALICE Receptionist comes in. We provide a lobby management and visitor receptionist software platform that helps you easily register every person who walks through your doors. Upon entry, the visitor check-in process can help manage most of the repetitive aspects of the client/customer interactions improving communication and enhancing the customer experience with assured consistency.

Simplify your processes and gain confidence that your front office visitor interactions run smoothly with a visitor receptionist system from ALICE Receptionist.

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Highly Visible, Communicative Devices

Today, most lobby management software systems are small and attached in some fashion as an afterthought to a fixture in your current lobby set up. There are options with iPads and laptop computers that let your office manager check people in and out available on the market today, but unfortunately, those options are difficult to use and can get overlooked. We usually find this equipment often becoming unused or forgotten.

ALICE Receptionist is unique in the lobby management space by offering various highly visible devices such as floor standing kiosks and large screens that are easy to access and use for your team and, more importantly, the customers visiting your office. This offering makes the check-in technology easy to spot and interact with so visitors can freely engage with your business in an easy and intuitive format.

In addition to high-visibility devices, we incorporated video and audio communications between the ALICE kiosk and your team as a vital component to the visitor management process. Instead of just focusing on the automation of a check-in process, ALICE ensures things are running smoothly by keeping the human element ingrained in your lobby management. See our demo here (link) for a quick overview showing how our video solution taps your current employee team directly to improve customer communication!

Solutions For Every Aspect Of Lobby Management
Several different components make an effective lobby management system, and we have identified key elements to help ensure your visitor management system manages the essentials every day.

With ALICE, your visitor management system has the following capabilities:

• Induction screens
• Self-check-in and self-checkout registration services
• Fast track check-in and check-out systems
• Group check-in solutions
• Driver’s license scanning and visitor screenings
• Visitor badges
• Employee notifications
• Pre-schedule visitors
• The ability to capture visitor photos
• Visitor reports and visitor logs
• Remote employee interactions
• Face Mask Verification
• Temperature Checks

No matter which of these functions stand out to you the most, we’ve got you covered. At ALICE Receptionist, we also know how complex navigating the world of lobby management can be, which is why we’ve created a system that lets you provide interactive information guests can fully interact with.

Common uses include:

• Web Pages
• Maps
• Company Directory
• Calendars
• Widgets
• And much more…

No other visitor management company is as connected when it comes to communication protocols. The ALICE Cloud service can provide communications, or we offer Enterprise ready integrations to communicate with your current providers seamlessly.

Examples include:

• Cisco
• Microsoft Teams
• Siemens
• Mitel
• Avaya
• Slack
• Azure
• And many more!

Whichever of these needs aligns with your offerings, know that we’ve got you covered with conveniently managing your lobby.

The ALICE Receptionist Process

Step One: Get In Touch With Our Team If you’re ready to transform your visitor check-in system, start by reaching out to our team. (link) We are available by phone, email, or contact form, giving you plenty of different options when it comes to getting in touch. No matter which method works best for you, we’ll be ready to help get you going!

When you first reach out, we’ll speak with you about exactly what you’re looking for and what your business does. This conversation lets us get a clearer picture of which services and packages might work best for your team. We’ll also allow you to ask us any questions you might have about our service, clearing up any items of importance, and preparing you for your new system!

Step Two: Receive A FREE Quote For Services
No one wants to dive straight into a contract without understanding the costs and benefits. That’s why we put together a 100% free, no-obligation quote for our services. After your first conversation with us, we’ll sit down and look at our data and start creating a quote for your business.

We know that every office is a little different, so we customize each package. That way, you don’t get charged for services you don’t need, and additionally, you don’t miss out on any potential opportunities!

Step Three: Setup & Implementation
Once you’ve signed your agreement, we jump right into action! We’ll put together your technology package and ship it out to your office. Every piece of equipment is shipped out as quickly as possible, ensuring you can get your new software up and running quickly. When the technology arrives, our team will get in touch with you to help you get everything organized and put together!

Usually, at this time, we receive questions about set up fees and potential training costs. We are pleased to inform you that at no additional expense to you, we assign a dedicated support agent who will remotely guide you through the set-up process and answer any questions you may have as you get everything working correctly. This resource will also be available to provide product training and help troubleshoot any issues that arise, ensuring you’ve been set up for success!

Step Four: System Launch
Now that we’ve set up your technology and it’s ready to go, it is time to get to work!

Once live, our support team is available to guide you through any questions and ensure that things are operating smoothly. Armed with tips and tricks and a collection of best practices we’ve assembled from clients over the years, you’ll find a great resource of information and assistance in your ongoing support team.

Know that you’ve got the ALICE Receptionist team on your side ready to help you with any aspect of your new lobby management set up.

We’re Your First Choice For Virtual Lobby Management Software
We’ve been serving clients in the USA and worldwide for years, helping them effectively manage visitors and keeping their front office running smoothly. When you decide to work with our team, rest assured that you have the full support of one of the top virtual assistant solutions in the nation.

Change The Way You Manage Your Visitors
Start running your lobby more efficiently, effectively, and productively. Reach out to the team at ALICE Receptionist to learn more today.

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