Visitor Management For Museums

Encourage curiosity in your exhibits with a cost-effective visitor management solution

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Meet Your Museum’s New Front Desk Attendant

Welcome your visitors with a proactive, positive, and professional virtual receptionist when they enter your building.

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See how ALICE greets, registers, and interacts with guests..

The Manufacturing Companies That Trust Us With Their Visitor Management

Make Every Museum Guest Feel Welcome

Enhance your visitor experience strategy with a warm and inviting atmosphere. Our AI receptionist will greet every guest with a smile and a friendly message to make them feel welcome at your museum.

Drive Interest in Your Exhibits

Increase exhibit interest with an AI attendant who consistently and concisely explains exhibit details. Our customized AI receptionist offers a user-friendly interface with video support to enhance the visitor experience and ensure engaging, informative interactions that increase guest curiosity.

“There are two big reasons why I am satisfied with ALICE. First, WinTech itself is a great team. They care and they want things to be done right and they want the customer to be happy. The second reason is the flow when you are actually using ALICE. It’s very easy. You don’t have to stand there and try and figure out what you’re supposed to do. It’s very user-friendly and makes us look great.”

- Hobie Sheeder, Vice President Real Estate and Workplace Services, TiVO

Deliver Cost-Effective Visitor Services

Improve your help desk efficiency and reduce costs with remote video calls that connect your staff and visitors face-to-face to answer any questions. With features like two-way video calls, and the ability to connect multiple directories at different museums and ring groups, you can ensure every inquiry is handled promptly and personally.

Integrate with Your Web Tools

Enhance your resources by integrating with online calendars and events. Our museum visitor management solution offers seamless website integration and executable integration, ensuring a smooth and efficient user experience for managing all your digital interactions.

97%

of Customers plan to renew

92%

find ALICE reliable

97%

of our customers “love” using ALICE

97%

find ALICE saves time and enables productivity

All The Visitor & Lobby Management Support You Need

Virtual Receptionist

ALICE uses motion detection to detect when visitors arrive, welcomes them with your organization’s custom greeting, and connects them with the right employee via audio or video call.

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Visitor Management

ALICE automates the visitor sign-in process, conducts any necessary visitor screening and ID verification, prints visitor badges, and sends instant notifications to alert employees of a visitor’s arrival.

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Interactive Information

ALICE kiosks have touchscreens that visitors can use to interact with different visitor information, such as maps, directories, calendars, websites, and more.

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Features

Essential Features for Consistent & Professional Visitor Management

Information Resource

Offer a centralized resource center where guests can access information about exhibits, events, and services.

Security Screening

Run instant background checks, verify guests' IDs, and alert designated employees when guests are matched against internal watchlists and screening databases during check-in.

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Case Study

TiVo streamlines visitor induction into their Discovery Rooms with ALICE Receptionist visitor registration system

Differentiators

Why ALICE Receptionist for Your Museum Visitor Management System?

10+ Years in Visitor Management

A Reliable & Dedicated Partner

Motion Detection Capabilities

Various Design Options

10+ Years in Visitor Management

Over the past 10 years, ALICE Receptionist has built a strong reputation for providing outstanding visitor management solutions. We strive to continuously evolve our products and services.

A Reliable & Dedicated Partner

We understand the need for museums to create a friendly, welcoming environment for their visitors. We are dedicated to developing visitor management systems that provide a professional, friendly, and engaging visitor experience.

Motion Detection Capabilities

ALICE Receptionist stands out as the only vendor offering motion detection functionality. Unlike other visitor management systems that require visitors to initiate interaction, ALICE automatically provides clear instructions the moment a visitor enters the camera’s view.

Various Design Options

We are one of the few visitor management vendors offering kiosks and wall mounts with screen sizes of 32, 43, and 55 inches. We also offer landscape and portrait design options.

Find ALICE Receptionist Interactive Lobby Kiosks on the Thomasnet Network

The Thomas Network at Thomasnet.com is the industry’s largest product sourcing and supplier selection platform, with information on over 500,000 North American suppliers and more than 6 million products.

Blog

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Experience the Future of Visitor Management for Museums

Discover how our tailored visitor management solution can improve the guest experience and reduce costs for your organization.

Frequently Asked Questions

What are the benefits of using a visitor management system in a museum?

Using a visitor management system in a museum offers many benefits that enhance both operational efficiency and visitor satisfaction:

Improved visitor flow: A visitor management system streamlines the check-in process, reducing wait times and congestion at entry points.
Enhanced visitor experiences: By automating routine tasks such as ticketing and registration, museum staff can focus more on engaging with visitors and providing personalized assistance. Interactive kiosks and virtual receptionists can offer tailored information about exhibits, events, and services, enriching the visitor experience.
Valuable insights: A visitor management system can collect and analyze data on visitor numbers, behavior, preferences, and demographics. These insights offer museums a deeper understanding of their audience, allowing them to optimize exhibit placement, plan events, and improve marketing strategies.
Security and safety: Enhanced security measures, such as ID verification and access control, ensure that visitors and staff are safe.

Can your visitor management system be customized to reflect a museum's branding and messaging?

Yes, when you purchase a museum visitor management system from ALICE Receptionist, we can customize the interface to reflect your unique preferences.

Are there options for different languages to accommodate diverse visitors?

Yes, our visitor management systems can converse with your museum visitors in many languages, including English, Mandarin, French, German, Dutch, Japanese, Portuguese, Spanish (Mexican), Amharic, Arabic, Korean, and Vietnamese.