Automated visitor management for a modern, efficient lobby
Enhance the visitor experience with a smart, secure, and compliant visitor management solution from ALICE Receptionist.
When visitors enter your government building, let a proactive, positive, and professional virtual receptionist welcome them.
See how ALICE greets, registers, and interacts with visitors.
Effective visitor management is essential to making a strong first impression and shaping how clients and customers view your business. If long wait times, inefficient processes, or poor communication are frustrating your visitors, ALICE Receptionist is here to help.
ALICE Receptionist provides an intuitive, automated visitor management system that simplifies check-ins, registers every visitor, and ensures seamless communication.
With highly visible, easy-to-use devices including floor-standing kiosks and large screens, ALICE makes it easy for guests to engage with your business while maintaining a human touch through integrated video and audio communication. We deliver a comprehensive, cost-effective solution to enhance efficiency, improve customer interactions, and create a modern, welcoming experience for your guests.
Modernize your office’s entry processes by replacing outdated paper sign-ins with an automated, digital system that ensures efficient visitor management.
You no longer need to face the hurdles of finding an engaged, professional, and consistent lobby receptionist. With a visitor management kiosk, you have an interactive solution at a fraction of the cost of hiring staff.
Maintaining security and compliance is essential for safeguarding sensitive operations. That’s why ALICE Receptionist provides advanced visitor access control and monitoring, ensuring only authorized individuals gain entry to your facility.
Custom motion-activated greetings create a warm, professional welcome for visitors as they step into your facility.
Using motion detection, AI avatars can interact with visitors.
Schedule visits, confirm attendance, and ensure smooth check-ins to streamline your guest management process.
Visitors can self-register using an onscreen keyboard or scan a driver’s license.
Verify guests and alert designated employees when guests are matched against screening databases including the US Consolidated watch list and customizable private watch lists.
Communicate between guests and employees via video and audio calls.
Print badges for guests with all relevant visitor information once they have successfully checked in.
Collect visitor signatures on documents during check-in.
When visitors check in, employees are notified by text message, email, MS Teams or Slack.
Greet your guests in the language they are most comfortable with.
Scheduled visitor appointments
Pre-visit registration site
Unlimited visitor check-in
Unlimited fast track (QR) check-in
Unlimited group check-in
Custom check-in fields
Capture visitor photos
Visitor badge printing (with photo)
Check-in surveys and documents
Signed documents with expiration dates
Safety (or other) videos
Employee notification (SMS, Email, Slack, MS Teams)
Support for multiple languages
Visitor screening (US Consolidated List and Private Screening List)
Scan and verify ID cards
Emergency SMS notifications
AI avatars
Motion-activated visitor greeting video
Call employee button
Building maps
Websites and web forms
Images and image slide shows
Videos
Widgets
Motion detection
Real-time phone or video calls
5 AI Receptionist Avatars
Custom Greeting
Company, department and employee directory listing
Features that require additional licenses, hardware, or fees. Please contact ALICE Receptionist Sales for pricing on these add-ons.
“We didn’t really want to fill a full-time position for just fielding visitors so we looked at other options. When we found out there was an automated solution, we were pretty excited about that.”
– Aaron Tevis, Manager of Quality Assurance at Jitasa
Step 1:
Ready to transform your visitor management system? Contact our team to discuss your needs and goals. We will recommend the best services for your business, and answer any questions to set you up for success.
Step 2:
No one wants to enter into a contract without understanding the costs and benefits. That’s why we offer a 100% free, no-obligation personalized quote for our visitor management solutions.
Step 3:
Once you’ve signed your agreement, we jump right into action! We’ll put together your technology package and ship it to your office. Every piece of equipment is shipped out as quickly as possible, ensuring you can get your new software up and running quickly. When the technology arrives, our team will contact you to help you get everything organized and put together!
We’ll assign a dedicated support agent who will remotely guide you through the set-up process and answer any questions you may have as you get everything working correctly. This resource will also be available to provide product training and help troubleshoot any issues that arise, ensuring you’re set up for success!
Step 4:
Now that we’ve set up your technology and it’s ready to go, it is time to get to work!
Once your visitor management system is live, our support team is available to guide you through any questions and ensure that everything is operating smoothly. Armed with tips and tricks and a collection of best practices we’ve assembled from customers over the years, you’ll find a great resource of information and assistance in your ongoing support team.
Case Study
We are among the few visitor management vendors offering professional, reliable, enterprise-grade kiosks with large-scale, eye-catching designs. Our 32, 43, and 55-inch screens come in flexible form factors to fit your office, including wall-mounted, desktop, and floor-standing designs.
Our ADA-compliant kiosks are designed for wheelchair access, and we enhance the experience with features like AI avatars that greet guests verbally and with closed captioning, ensuring support for visitors with vision and hearing impairments.
We are the only visitor management system with motion detection functionality. Unlike other visitor management systems, which require the visitor to begin the initial interaction, ALICE automatically provides clear instructions as soon as a visitor enters the camera’s view.
ALICE Receptionist offers seamless video and communication, providing a personalized experience for your lobby visitors. With support in nine languages, we ensure effective communication with diverse audiences, enhancing every guest interaction.
ALICE Receptionist received a Gold Medal in the 2024 Software Reviews Visitor Management industry report and was awarded Champion in the Visitor Management Emotional Footprint report.
Blog
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Book a Demo
Discover how our visitor management solutions can streamline operations, improve efficiency, and enhance your business’s visitor experience.
Select a date to schedule your personalized demo.
Visitor management is essential for organizations looking to promote safety, security, and compliance. By requiring visitors to sign in and tracking their movements while on premises with real-time location monitoring, companies can ensure the well-being of both guests and employees alike, all while meeting legal documentation guidelines as required by law.
Visitor management also helps organizations make informed decisions and create a hospitable atmosphere. Through data collection and analysis, businesses can gain deeper insights into visitor traffic activities while providing their guests with an efficient check-in process that ensures they have a positive experience from start to finish.
Visitor management systems typically collect important information, including the visitor’s name, company name, reason for visiting, photo ID, and signature. ALICE Receptionist’s visitor management software can be programmed to request additional information from guests, such as their email and citizenship.
Visitor identity can be verified using a government-issued photo ID such as a driver’s license or passport. Some systems may also use biometric ID verification such as fingerprints or facial recognition.
Yes, our office visitor management system can be integrated with various communication, access control and security systems including Azure, Microsoft Teams, Cisco, Slack, and more!
The length of time visitor information is stored depends on the specific system and the regulations in your organization’s industry or location. Some systems may store information for a few days, while others may store it for years.
Yes. Our visitor management systems have evolved to provide greater flexibility and convenience. With cloud-based software and systems, your teams can access your organization’s visitor management system from any device with an internet connection, allowing for easy remote check-in and efficient visitor control.
